Mai Mspire and mspire.co.uk Refund and Return Policy:

PLEASE READ THIS REFUND AND RETURN POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING WWW.MSPIRE.CO.UK (HEREINAFTER REFERRED TO AS THE “SITE”). 

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If you have any questions about this Refund and Return Policy, please contact us at mai@mspire.co.uk  

If you do not agree with the terms of this Refund and Return Policy, do not use or browse the Site. 

 

1.    Definitions

“Company” means Mai Mspire and www.mspire.co.uk

“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Mai, Mai Mspire, or mspire.co.uk, and any and all written or downloadable material purchased, viewed, or otherwise offered on mspire.co.uk, such as blog posts, graphics, designs, documents, information, templates and materials.

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“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behaviour, etc.

“Site, Courses, Services, and/or Products” means mspire.co.uk, Content, email list, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or membership available on the Site.

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“Site” means mspire.co.uk and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.

“You” or “Your” means the user, customer, or viewer of the Site.

At Mspire, we are committed to delivering high-quality digital products, services, and resources tailored to your specific needs. As our offerings are personalised and digital in nature, we do not accept refunds or returns under any circumstances.

 

2. Exceptions

Refunds or replacements will only be provided if:

1. A product or service was not delivered as agreed.

2. There is a technical issue that prevents access or use of the product/service, and we are unable to resolve it within a reasonable timeframe.

3. Required by applicable consumer protection laws.

 

3. Your Responsibilities

Before completing your purchase, we encourage you to:

• Review all product descriptions and service details carefully.

• Contact us with any questions or concerns to ensure the product or service meets your expectations.

By making a purchase, you agree to these terms. We strive to provide excellent customer service and are here to assist with any inquiries or support needs.

 

4. Contact Information

If you have any questions about this policy or need assistance, please reach out to us at: mai@mspire.co.uk

 

Thank you for choosing Mspire and trusting us to support your journey.

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Updated on: 24 December 2024