Mai Mspire and mspire.co.uk Privacy Policy:

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING COURSES.MSPIRE.CO.UK (HEREINAFTER REFERRED TO AS THE “SITE”). 

This Privacy Policy is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.

IMPORTANT NOTE: Through your utilization of the Site and/or engagement in actions such as purchasing, viewing, downloading, or subscribing to receive the Mai Mspire email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or membership (collectively referred to as the "Site, Courses, Services, and/or Products"), you willingly and knowingly consent to abide by the regulations set forth in this Privacy Policy.

If you have any questions about this Privacy Policy, please contact Mai at mai@mspire.co.uk . 

If you do not agree with the terms of this Privacy Policy, do not use or browse the Site. 

 

1.    Definitions

“Company” means Mai Mspire and www.mspire.co.uk

“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Mai, Mai Mspire, or mspire.co.uk, and any and all written or downloadable material purchased, viewed, or otherwise offered on mspire.co.uk, such as blog posts, graphics, designs, documents, information, templates and materials.

“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behaviour, etc.

“Site, Courses, Services, and/or Products” means mspire.co.uk, Content, email list, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or membership available on the Site.

“Site” means mspire.co.uk and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.

“You” or “Your” means the user, customer, or viewer of the Site.

2. Company Statement:

The Site and its Content are owned by Mai Mspire

Mai Mspire is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with the Privacy Policy herein.

3. What kind of Personal Information do we collect?

Information You Provide:

As you interact with the Site, whether through form submissions, product purchases, comments, or contacting us, you may need to provide personal details such as your name, email address, website URL, mailing address, and payment or credit card information. This information is utilized to fulfil purchased products, address your inquiries, enhance the functionality and relevance of the Site, and furnish you with educational content, newsletters, promotions, and exclusive offers.

Automatically Gathered Personal Information:

While using the Site, the Company may employ data collection technology, referred to as "Data Collection Companies," to automatically gather information pertaining to your Site usage patterns. This typically encompasses details about your geographical location and your interactions with the Site. Additionally, these Data Collection Companies supply us with insights about the type of device or software you employ, your IP address (including location data), and whether you access the Site through mobile, tablet, or desktop devices.

This data is collected solely for statistical purposes and aims to enhance the overall user experience. 

4. What if the Personal Information we have about you is incorrect or you want to update it?

If any of the Personal Information we've gathered about you is inaccurate or incomplete, or if you wish to update your details, kindly reach out to Mai at mai@mspire.co.uk. Upon receiving your notification, we will promptly make the necessary adjustments, provided that the requested changes are accurate and not fraudulent. 

5. When do we collect Personal Information?

Personal Information Collection. We gather your Personal Information through various interactions, including when you make purchases, orders, or sign up for the Site, Courses, Memberships, Services, and Products. This data collection occurs when you access freebies or resources, subscribe to our newsletter, complete forms, browse the Site, view Content, or provide Personal Information on the Site. It's important to note that for simply browsing the Site, no personal information is required.

For EU Individuals: If you're within the EU and engage with us by signing up for freebies, downloads, webinars, courses, services, or making purchases, your inclusion in our email list to receive free email messages will be based on your affirmative consent. You retain the ability to unsubscribe at any time by clicking "UNSUBSCRIBE" at the email's bottom. If you face any issues unsubscribing, feel free to reach out to Mai at mai@mspire.co.uk for assistance in opting out of future messages.

For Non-EU Individuals: If you're outside of the EU and engage with us by signing up for freebies, downloads, webinars, courses, services, or making purchases, you will automatically be included in our email list to receive complimentary email messages. You have the freedom to unsubscribe at any time by selecting "UNSUBSCRIBE" at the email's bottom. If you encounter any challenges unsubscribing, please contact Mai at mai@mspire.co.uk for assistance in discontinuing future messages.

6. How do we use your Personal Information?

Utilizing Your Personal Information. As you engage with the Site, Courses, Services, and/or Products, we leverage the Personal Information collected when you register, make a purchase, subscribe to our newsletter, participate in surveys, or receive marketing communications (usually via email). This information is harnessed in the following ways:

·      Personalization: We employ your data to customize your experience, enabling us to offer content and product recommendations that align with your interests.

·      Site Enhancement: We utilize the data to enhance our Site's functionality, ensuring a more effective service for you.

·      Responsive Customer Service: Your Personal Information aids us in promptly addressing your customer service queries and needs.

·      Interactive Features: For purposes such as administering contests, promotions, surveys, or other interactive Site features.

·      Efficient Transactions: Your information expedites transaction processing for the Site, Courses, Services, and/or Products.

·      Communication: We may use your details to send periodic emails related to the Site, Courses, Services, and/or Products.

Our objective in employing your Personal Information in these ways is to enhance your experience, streamline interactions, and ensure that the content and services we provide are aligned with your preferences. 

7. Do we share your Personal Information with anyone?

Handling Your Personal Information. Our stance is to generally refrain from selling, trading, or transferring your Personal Information to external parties for marketing or advertising purposes. However, there are specific scenarios where such sharing is essential:

·      To comply with lawful investigations, law enforcement inquiries, government entities, courts, or other third parties as required by applicable law for legal and safety purposes.

·      For seamless operation, we engage third-party service providers offering tools, products, platforms, or services. These providers assist with email-list building, website management, customer service, and other operational aspects of our company.

·      Utilizing social media platforms like Facebook, Instagram, Twitter, Pinterest, etc., that offer functionalities through our website. When using these features, your information is shared with the platforms to complete the intended actions.

·      In the context of third-party advertising endeavors, like advertising on social media platforms to tailor content based on your interests and behaviour on our Site. Information may be shared with these companies, which may collect data through tracking methods like Cookies.

 

We may also share your Personal Information with our subsidiaries, contractors, subcontractors, affiliates, or successors in interest to facilitate our business operations. This could involve parties such as website hosting partners and others who assist in running our website, email service, and business operations. Such parties are obliged to maintain the confidentiality of this information.

While non-personally identifiable visitor data may be shared with other parties for marketing or advertising, it's imperative to note that if you voluntarily disclose your personal information to third parties via our Site, Courses, Services, and/or Products, Mai Mspire holds no responsibility for any unauthorized use by those third parties.

Lastly, please be aware that we do permit third-party behavioural tracking. For more details, refer to Section 3.

8. How do we protect your Personal Information?

Ensuring Your Security. Our utmost priority is to provide a secure experience during your visit to our Site. We employ industry-standard security measures to safeguard your information. The Site undergoes regular security scans, which include malware removal software, to detect and address potential breaches.

Furthermore, we enhance security with the use of an SSL certificate, ensuring that your credit card information is never transmitted via email. Your Personal Information is safeguarded behind secure networks, accessible only to a limited number of individuals with specialized access rights. These individuals are bound to maintain strict confidentiality. By interacting with or making purchases through the Site, Courses, Services, and/or Products, you acknowledge that Mai Mspire, its staff, and independent contractors may have access to your Personal Information.

Moreover, any sensitive credit card or payment data you provide is encrypted using Secure Socket Layer (SSL) technology. To further bolster security, a range of measures are implemented when you place an order to ensure the protection of your Personal Information. All transactions are processed through a trusted gateway provider, eliminating any storage or processing of data on our servers. 

9. Do We Use 'Cookies'?

Cookies and Tracking Information. We and the third parties mentioned in Section 7 collect data using cookies and gather information from the devices you use to access the Site, read our emails, or view our ads. This collection is automatic. Cookies are small files that websites or service providers transfer to your computer's hard drive via your web browser, if permitted, enabling the site or provider's systems to recognize your browser and capture specific information. For instance, we use cookies to help remember and process items in your shopping cart. Cookies also assist us in understanding your preferences based on your past or current Site activity, thereby improving the services we offer. Cookies further enable us to compile anonymized data about Site traffic and interactions, helping us enhance future site experiences and tools.

We use cookies to:

·      Facilitate remembering and processing items in your shopping cart.

·      Compile anonymous data on site traffic and interactions to refine future Site experiences and tools. We may also enlist trusted third-party services to track this data on our behalf.

·      Personalize your experience and gain insights into customers' preferences for our marketing and business purposes.

You have the option to receive warnings when cookies are being sent or to disable all cookies. Adjust these settings in your browser's preferences, as procedures vary by browser. Please note that while disabling cookies is possible via your browser's settings, doing so may result in the loss of certain features and functionalities on the Site, Courses, Services, and/or Products, as cookies play a crucial role in tracking and enhancing your Site experience.

10. Third-Party Links:

From time to time, as deemed appropriate, we may feature or provide access to third-party products, services, or links to articles/blogs/sites on our Site. These external sites may have their own distinct privacy policies. Consequently, we bear no responsibility or liability for the content and actions of these linked sites, or their privacy policies (if any). Nonetheless, we are committed to maintaining the quality of our Site and value your input if you encounter any concerns with linked sites. Please share your feedback by emailing us via mai@mspire.co.uk . 

11. Password Privacy:

As you engage with the Site, Courses, Services, and/or Products, you may establish a username and/or password for logging in. Safeguarding your username and password is your responsibility. Any actions undertaken using your username/password, whether directly by you or through your account, are your responsibility. If you suspect unauthorized use of your login information or a security breach, promptly inform us via email at mai@mspire.co.uk . To prevent unauthorized access, ensure you log out after each session.

Sharing your username/password or login details is strictly prohibited, limited to your personal use. We disclaim responsibility for any losses or damages stemming from your failure to secure your login information or unauthorized sharing of such data. 

12. Google Ads & Analytics:

Our adherence to Google's Advertising Principles ensures a positive experience for you. While we do not currently use Google Ads on the Site, this may change in the future. We've incorporated Demographics and Interests Reporting through Google Analytics. This involves the use of first-party and third-party cookies to compile data on user interactions with ad impressions and related functions on our website.

If you wish to Opt-Out of Google Ads, you can customize your preferences through the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on. Your privacy and choices are important to us.

13. Children’s Online Privacy Protection (GDPR):

We do not target children under the age of 13 with our marketing efforts. If you are under 13 years old, please refrain from using, accessing, purchasing, or browsing the Site, Courses, Services, or Products. You are not allowed to provide any Personal Information on this Site if you are under 13.

If you are a parent and believe that your child, who is 13 years old or younger, has shared Personal Information with us, please contact us promptly to have it removed. You can reach us at mai@mspire.co.uk. 

14. Fair Information Practices:

To adhere to the Fair Information Practices, we will respond in the following manner if a data breach occurs:

We will promptly notify you via email within 7 business days of becoming aware of any such breach.

 

15. Your General Data Protection Regulation ("GDPR") Rights

If you are located within the European Union ("EU"), you are entitled to specific rights under the General Data Protection Regulation (GDPR). You have the right to:

·      Know the duration for which we will retain your information. We will retain your personal data until the earlier of: (1) your request for deletion or (2) when the Company deems the data unnecessary and the cost of retaining it outweighs its value.

·      Access, rectify, or erase your personal data.

·      Withdraw your consent to the Company's processing of your data. This withdrawal will not affect the lawfulness of the processing before your withdrawal.

·      File a complaint with a supervisory authority that has jurisdiction over GDPR-related matters.

·      Provide only the personal information necessary to enter into a contract with us. The Company will not request unnecessary personal data as a condition for establishing a contractual relationship. 

16. Contacting Us:

If there are any questions regarding this Privacy Policy, you may contact via using the following information:

Mai Mspire

Website: mspire.co.uk

Mailing Address: PO Box 6945, London, W1A 6US

Email: mai@mspire.co.uk

Updated on: 29 August 2023